Marketplaces

Marketplaces occupy a legally distinct position from ordinary retailers: they are platforms that facilitate transactions between third parties, which triggers a separate, and rapidly evolving, body of regulation. The EU's Digital Services Act (DSA), the EU's Digital Markets Act (DMA), Türkiye's E-Commerce Law provisions on intermediary service providers, and the US's Section 230 framework each impose distinct obligations on marketplace operators depending on their size, sector, and the nature of goods or services traded. GlobalB Law advises marketplace businesses on how to structure their operations and contracts to remain compliant as these regimes tighten.

Platform Liability & Seller Terms

Getting seller onboarding, listing rules, and dispute-resolution procedures right is both a legal and a commercial priority. We draft the full seller agreement suite, including terms of sale, prohibited-items policies, payment waterfall mechanics, chargeback and refund procedures, and brand protection enforcement rights. We also advise on the AML and payment-services obligations that arise when a marketplace holds or routes funds, and on the employment classification risks that arise when gig-economy labour is integral to service delivery.

For cross-border marketplaces, the complexity compounds: customs and import obligations, multi-jurisdiction consumer protection, tax collection and remittance responsibilities, and the data-protection requirements that apply to buyer and seller personal data all require coordinated legal design. Our Istanbul and Los Angeles teams advise on Turkish, EU, and US frameworks simultaneously, which is often where the highest value is delivered.