Terms of Service & Privacy Policies
GlobalB Law drafts enforceable, jurisdiction-compliant terms of service and privacy policies for digital products, documents that protect the platform, respect users, and satisfy regulators across Türkiye, the EU and the US.
Terms of service and privacy policies are the primary legal interface between a digital platform and its users. Regulators in all major jurisdictions have intensified scrutiny of these documents: the EU's Digital Services Act demands specific disclosures from online platforms; GDPR and Türkiye's KVKK impose mandatory content requirements on privacy notices; and US state privacy laws such as the California Privacy Rights Act (CPRA) add additional layers for consumer-facing products. Cookie consent banners, age-verification obligations, and content-moderation rules each have their own compliance requirements.
We approach these documents as legal instruments, not marketing copy. Terms of service must clearly allocate liability, define acceptable use, establish intellectual property ownership, and provide workable mechanisms for dispute resolution. Privacy policies must accurately describe data flows, legal bases for processing, and user rights, inaccuracies create regulatory exposure more reliably than omissions.
For platforms operating cross-border, we produce a layered document set: a global master combined with jurisdiction-specific addenda or a unified document with flagged variations. We also advise on update and re-consent mechanics when terms materially change.
What we do
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सामान्य प्रश्न
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Do we need separate terms for Turkish users and EU users?
Not necessarily. A single document can address both, but it must satisfy both legal regimes simultaneously. Turkish consumer law and KVKK impose requirements that differ from GDPR and the DSA in some respects. We typically structure a single master document with a jurisdiction-specific section that flags Turkish and EU-specific user rights, governing law, and regulator contacts.
How often do we need to update our terms?
At minimum, whenever applicable law changes materially or when the platform introduces new features that alter data processing, liability exposure, or user rights. A periodic review, at least annually, is good practice. We also advise on the change-notification obligations that apply: some jurisdictions require advance notice and a right to object before terms can change.
Can we rely on a template for our privacy policy?
Generic templates frequently omit disclosures required by KVKK or GDPR, describe data flows inaccurately, or include language that creates unintended obligations. Regulators have found violations precisely because companies used templates that did not match their actual practices. A privacy policy should be drafted around what the platform actually does.
What disclosures does the EU's Digital Services Act require from our platform?
The DSA requires online platforms to provide clear information on content moderation policies, advertising parameters, algorithmic recommendation systems, and user redress mechanisms. Very large online platforms and very large online search engines face additional obligations including transparency reporting, independent audits, and risk assessments. We map your platform's category and advise on the applicable obligations.
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